WHO DO WE SHARE YOUR INFORMATION WITH?

Hear Better for Life never sells, shares or distributes your financial information such as credit card numbers or bank accounts. Hear Better for Life may share its customer information with its affiliated companies. We may also share your information with our business partners when you authorize us to do so, so that you may learn more about certain hearing related products. Finally, we may share your name and address with carefully screened companies to inform you of offers that may interest you. Don’t worry about tons of useless mail. We screen each offer to be certain only reputable companies with premium products reach your door. We update our list information quarterly, which includes updated addresses and new Preferred Mail Settings.

Special Offers. Occasionally we share our customer postal mailing list with carefully screened companies whose products and services may interest you. We may receive financial compensation for sharing your name and address. Of course, if you prefer to not receive any special offers just let us know. We can set your account to one of the following three settings:

Preferred Mail Settings:

  • Option 1 – Yes, please send me special offers from Hear Better for Life, as well as, carefully selected business partners.
  • Option 2 – Yes, please send me special offers from Hear Better for Life but not from carefully selected business partners.
  • Option 3 – I prefer to not receive any special offers from Hear Better for Life or carefully selected business partners.
HOW CAN YOU CONTROL THE USE OF YOUR INFORMATION?

Our customers normally appreciate us keeping them informed about advances in hearing products and other special offers that may benefit them. So, if you do not instruct us differently, your Preferred Mail Settings will default to Option 1. You can change your Preferred Mail Setting with us at any time by using one of the following methods:

  1. Email. Send an email to support@hearbetterforlife.com
  2. Telephone. Call toll-free Monday through Friday, 10 am – 6 pm Eastern Time 1-855-888-HEAR

Requesting Preferred Mail Setting Changes

If you request a change to your Preferred Mail Setting, please include your FULL name, FULL address and, if available, your account number. You may also want to include your phone number so we can call you in case we have any questions about your request. Failure to give us your full information may prevent us from updating your Preferred Mail Setting correctly. Please note: it may take six to twelve weeks to completely implement changes to your Preferred Mail Setting.

USE AND DISCLOSURE OF YOUR IIHI IN CERTAIN SPECIAL CIRCUMSTANCES

We may disclose your IIHI to public health authorities, legal entities, research organizations, and other government entities when required.

How do we safeguard your information?

Protecting the safety of your personal information is important to us. We use a variety of technical, administrative and physical safeguards so that you can enjoy your shopping experience without having to worry about the loss of, misuse of, or unauthorized access to your information.

Hear Better for Life – Security Policy

Your Financial Information is Secure with Hear Better for Life.
Your financial Information is always secure because our website incorporates Secure Socket Layers (SSL). SSL is the industry standard in transferring information to process your orders. SSL encrypts or masks the information you send to our website. This makes it extremely difficult for someone to “eves-drop” on your transmission.

You will know your information is secure when you see an image of a small lock in the lower right of your browser window or near the address bar. Some web browsers show a green background in their address bar as well.

Your Credit Card Number is Secure
When you use a credit card to purchase an item on our website, through the mail, over the phone or in one of our offices SSL encrypts the information keeping it secure.

In addition to SSL, when you enter your credit card number in our payment screen during the checkout process, we immediately and securely exchange your full credit card number for a “token” with our credit card processor. Tokens are also used when our company applies a charge to your credit card when processing an order that is received over the telephone, through the mail or in our offices.

A “token” is used in place of your actual credit card number. The token is only good for transactions from Hear Better for Life. So, no other company or individual can use the token to apply a charge to your credit card. This keeps your credit card number extra secure!

Firewalls
We protect all personal information stored in our computer systems behind a network security system called a “firewall.” We only permit our authorized staff and authorized third party service providers to access our computer systems, and then only for the purposes described in this privacy policy.

What technologies do we use to enhance your shopping experience?

To improve our Site and to make your online experience more enjoyable, we may collect anonymous information about all visitors to our Site, through the use of cookies and other technologies.

Use of Cookies on our web site
Hear Better for Life makes limited use of “cookies”. A cookie is a small amount of data that is transmitted to your browser by a web server and can only be read by the server that gave it to you. The data is primarily related to proper price and offer calculations. It is not stored on your computer for future visits.

Links to other web sites
Hear Better for Life may offer links to other web sites. Hear Better for Life is not responsible for the content or information collection policies of the other sites. If you visit another site, you should review their privacy and other policies.

What is adware? What is spyware?
Adware is software that is installed on your computer that can, for example, create pop-up advertisements or cause your browser to be redirected to other websites. We do not participate in or use third-party services that use adware. Spyware is also software that is installed on your computer that can, for example, record and transmit information regarding the websites you visit, or record or transmit your keystrokes to a third party. Spyware, like adware, is often installed without the knowledge of the person using the computer.

Children’s Privacy?

This Site and the products we sell are not directed towards children. We do not knowingly collect any personal information from children under 18 years of age.

Changes to this Privacy Policy

By using this Site and doing business with Hear Better for Life, you consent to the collection and use of your personal information as described herein. We reserve the right to change, modify or amend this policy from time to time. If our privacy policy changes, we will notify you by publishing the new policy on our Site together with its effective date. Once effective, the new policy will apply to all personal information we currently hold, whether collected before or after the new policy’s effective date. Your continued use of this web site after any changes have been posted indicates your agreement to the revised terms. We encourage you to periodically review our current privacy policy.

Who can answer questions about these policies?

We may occasionally update our Privacy Policy to reflect changes in our practices and Services. If we make material changes in the way we collect, use, or share your personal information, we will notify you by sending you an e-mail to the e-mail address you most recently provided to us and/or by prominently posting notice of the changes on our online Services.